FAQs
Our products are handmade in Arkansas using premium full-grain leather — designed to age beautifully and last a lifetime.
At this time, we do not offer product customization. We focus on providing a curated selection of high-quality designs.
Yes, to maintain the quality of your leather goods, avoid prolonged exposure to water and direct sunlight. Use a leather conditioner periodically.
Yes! We offer worldwide shipping. Shipping costs are calculated at checkout based on your location.
We typically ship orders within 1–3 business days. Delivery time depends on your shipping method and destination.
Yes, unused items can be returned within 30 days. Visit our Return Policy for full details.
You’ll get an email with a tracking link as soon as your order ships.
We accept major credit cards, PayPal, and other secure payment methods available at checkout.
Absolutely. Our site uses industry-standard SSL encryption and we never store your credit card details.
Absolutely! For any questions regarding your order, shipping, or products, feel free to contact us through the provided channels.
If your package is lost in transit, contact us immediately. We’ll work with the carrier to resolve the issue or offer a replacement if needed.
We only use your data to process your order, improve your shopping experience, and send updates (if you opt in). You can read more in our Privacy Policy.
No. We don’t sell your data. Your information is only used to fulfill orders and improve our service. See our Privacy Policy for details.
Yes, just reach out via our Contact Page, and we’ll handle your request in accordance with our privacy policy.
Currently, we do not offer gift wrapping or personalized messages. However, our products come in elegant packaging suitable for gifting.